Finding Your Next Rental Home

We will be happy to help you in your search!  Please view our listings here to get an idea of what is available, but please keep in mind rentals advertised may no longer be available and we also may have listings that have not yet made our website.  Please call or email us to discuss options and arrange a time to visit some properties, discuss terms and proceed with the application process. 

Please note as a rental agency, we qualify applicants based on a credit check, a minimum gross monthly income requirement of three times the monthly rent (or a cosigner), and previous rental history or home ownership.  For UMass students we also check on campus conduct records with the Dean of Students Office.  

There is no charge for you to view our rentals, upon application we charge a brokerage fee which is equivalent to 50% the monthly rent amount on the property you chose.  Click here for our brokerage fee disclosure.

Please take the time to review our application materials below.

 Non-students: Click here for application materials and income worksheet.

Students:  Our screening processes are the same, however there are a couple additional forms we would require. Click here for student application materials

You will also need to sign the review of lease terms document, which is property specific, and can be provided to you once you identify a specific unit you wish to apply for.

Rental Application Process

When you’ve identified a rental you wish to apply for, you would need to submit the application paperwork (listed above) and payments as outlined below.

  • Payments due at application: You will need to pay our Brokerage Fee for all properties (equal to half the rent amount).  Also, in the case of a non-managed property, you will need to pay a holding deposit equal to one month rent, which will be applied to your first month upon approval.  This will be spelled out on the Review of Lease Terms document for the property.

  • Payment Methods Accepted (Sorry Personal Checks NOT Accepted):

    • Brokerage Fees: Cash, Money Order / Certified Check, Paypal, Major Credit Cards, Website Payments (use button below).  Please refer to our Brokerage Agreement for more information.

    • Holding Deposits (non managed properties only): Cash, Money Order / Certified Check, Website Payments (use button below).  This payment is due within 3 business days of application, and is NOT dependant upon acceptance.  If you are not accepted, this payment will be refunded.  Once your applications are accepted, it is passed along to the property owner and applied to first month rent.

Click to Make Payment


Maintenance Requests

Please send an email with the nature of your request, photos are also helpful, include your property address and best phone number

If you have a maintenance emergency that MUST be addressed outside business hours, please call our emergency maintenance line 413-486-0750 and leave your name, address, nature of the issue and a call back number.

If you like you can also call us with your request 413-225-1105, often times we are out of the office so please do leave a message.